Support

Email us

Write to support@pitchboost.ai from the address on your PitchBoost account. We answer every message, normally within one business day, and faster during US Pacific working hours.

What to include

The link to the deck or the deal you are asking about, what you expected, what happened instead, and a screenshot if there is something to see. If a deck came out wrong, keep it; we can look at the exact version you generated.

Billing and plans

Plan changes, cancellations, invoices and refunds all go through the same address. You can also manage your plan yourself at any time from Settings inside the app.

Using PitchBoost from ChatGPT or Claude

If you connected PitchBoost as a plugin or connector and something fails, tell us which assistant you used and paste the message it showed. Disconnecting and reconnecting the account fixes most sign-in problems.

Security and privacy

Report a security concern to the same address with "Security" in the subject line. Our privacy policy explains what we store and how to have it deleted.

Who we are

PitchBoost is operated by ARK Holdings, LLC, an Oregon limited liability company.